Payment terms and security rules

Instructions to follow for safe driving

Rules at

f It is for this reason that we ask you to respect these regulations:

  1. Before your arrival, download the ONDAGO application from the App Store or Google Play
  2. Upon arrival, we ask that you make a deposit of $ 500 to guarantee damage to the equipment.

Security instructions :

  • Wearing a helmet is mandatory. If you don’t have one, a headset is provided to you free of charge.
  • You must obey the highway code to make your compulsory stops and stop at a red light.
  • It is forbidden to drive on the sidewalks.
  • You must always keep your right except to overtake.
  • The use of earphones or headphones is prohibited on a bicycle.
  • The speed limit on multi-purpose tracks is 20 km / h.
  • In guided tours, do not pass the guide forward or end up behind the guide who closes the group.
  • Do not throw your waste in the wild. Use the appropriate places to dispose of it.

  • All participants must be at least 14 years old and taller than 5 ‘feet (152 cm).
  • For the rental of e-bike to a person between 14 and 16 years old, it is necessary to have the class 6D of the driving license.
  • Communicate by phone if one or more participants are under the age of 14 (819)717-4001
Payment conditions :

  • A deposit of $ 500 is required for the rental of a single bike and refundable if the bike is returned in the same condition. The customer is responsible for breakage in the event of a bicycle accident.
  • For the rental of 2 or more bikes, a deposit of $ 500 is required for the first bike as well as a deposit of $ 250 for each additional bike.
  • A driver’s license must be provided for each rental
  • All cancellations must be made 36 hours in advance. Between 24h and 36h, 50% refund.

GST and QST apply.