FAQ

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We are located in the village of Mont-Tremblant. Our address is 1944 Chemin du village, suite 1, Mont-Tremblant.

Where is Cykel located?

We are located in the village of Mont-Tremblant. Our address is 1944 Chemin du village, suite 1, Mont-Tremblant.

How to dress for fatbike riding in winter?
We recommend that you wear several layers of clothing to avoid getting too cold or too hot. Start with a base layer that breathes. Choose a long-sleeved shirt and merino wool pants, for example. If it’s really cold, you can add a second sweater. Over the pants, we suggest you wear cycling shorts to help cushion the jolts.

As a final layer, consider a light, insulating jacket, such as a cross-country ski or winter running jacket. For the lower body, put on insulating softshell pants.

To protect your extremities, bring a thin toque and mittens, as well as a neck warmer. We will provide you with a helmet. Bring a pair of warm socks, such as ski socks. For boots, we suggest that you choose a narrow model, or hiking boots.

How many guided tours do you have?

We have 4 guided tours. The group is accompanied by a guide to lead you along the route and help you discover the region.

Do you have to be in good shape to be able to e-bike?

No. You still have to reel, but the electric assistance makes it easier to conserve your energy and maximize your experience.

Do I have to have my helmet?

Helmet is provided, but you can bring your own bicycle helmet.

Bottle of water ?

We have eco-responsible practices so ideally bring your reusable bottle. We have facilities on site to fill it out. If you do not, we sell bottled water.

What size of bikes do you have?

We have small, medium and large.

How long is the battery?

In the summer, a full charge allows for a 100 km ride on a hybrid bike or the equivalent of 5 hours of moderate use.

In winter, the battery capacity is well beyond what is needed for a two-hour winter expedition.

Can we take longer than our reservation?

During very busy periods, there are other bookings after you. We ask you to call us to check if the bike reserved.

What is the minimum age to rent the bikes?

All participants for the guided tours must be at least 14 years old and taller than 5 ‘feet (152 cm).

For the rental of an e-bike to a person between 14 and 16 years old, it is necessary to have the class 6D of the driving license.

Cell phone

We ask that you have a fully charged cell phone in your possession in order to call us if you need assistance such as a repair or a fall.